Effective Date: June 14, 2026

Welcome to Novaniche Pets, a division of Novaniche Products. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing products.

Acceptance of Terms

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions. If you do not agree with any part of these terms, you should not use our website.

Products and Services

Novaniche Pets strives to provide accurate product descriptions, images, pricing, and availability information. However, we do not guarantee that all information on the website is complete, accurate, current, or error-free.

We reserve the right to:

  • Modify product offerings at any time
  • Correct pricing or typographical errors
  • Limit quantities available for purchase
  • Refuse or cancel orders at our discretion

Orders and Payments

All orders are subject to acceptance and availability.

By placing an order, you represent that:

  • The information provided is accurate and complete
  • You are authorized to use the selected payment method
  • You are legally capable of entering into binding contracts

We reserve the right to cancel or refuse any order for reasons including suspected fraud, pricing errors, inventory issues, or violation of these Terms & Conditions.

Shipping and Delivery

Shipping times provided on our website are estimates only and are not guaranteed.

Novaniche Pets is not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs processing
  • Natural disasters
  • Events beyond our reasonable control

Risk of loss and ownership of products transfer to the customer upon delivery to the shipping carrier.

Returns and Refunds

Returns and refunds are subject to our Return Policy. Please review our Return Policy for detailed information regarding eligibility, procedures, and applicable conditions.

Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Images
  • Logos
  • Graphics
  • Product descriptions
  • Website design
  • Software and code

is the property of Novaniche Pets, Novaniche Products, or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to website systems
  • Upload harmful software or malicious code
  • Interfere with website operations
  • Violate any applicable laws or regulations

We reserve the right to suspend or terminate access for users who violate these terms.

Disclaimer of Warranties

This website and all products and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Novaniche Pets disclaims all warranties, whether express or implied, including warranties of:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

We do not guarantee uninterrupted or error-free website operation.

Limitation of Liability

To the maximum extent permitted by law, Novaniche Pets, Novaniche Products, its affiliates, officers, employees, and partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Website use
  • Product purchases
  • Service interruptions
  • Data loss
  • Unauthorized access

Our total liability shall not exceed the amount paid by the customer for the applicable product or service.

Indemnification

You agree to defend, indemnify, and hold harmless Novaniche Pets, Novaniche Products, and their affiliates from any claims, liabilities, damages, costs, or expenses resulting from your violation of these Terms & Conditions or misuse of the website.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Texas, United States.

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date. Continued use of the website after changes constitutes acceptance of the updated terms.

Contact Information

Novaniche Pets
A Division of Novaniche Products

Office Address:
7111 Harwin Dr.
Houston, TX 77036

Warehouse Address:
13411 Redfish Ln
Stafford, TX 77477

Phone:
(409) 234-9396

Email:
hello@novaniche-outdoor.com

Purchasing Department:
purchase@novaniche-outdoor.com